Terms of service

Last updated: 5 January 2026

1. Overview

This website is operated by Katie Wootton Design (“we”, “us”, “our”). Throughout the site, the terms “you” and “your” refer to the user or customer.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service, together with any additional policies referenced here (including our Privacy Policy and Returns Policy). If you do not agree to all of the terms and conditions, you must not use the website or purchase our products.

2. About Us

Katie Wootton Design

Based in the United Kingdom

Email: info@katiewoottondesign.com

We design and sell printed textiles and related products.

3. Eligibility and Use of the Website

By using this site, you confirm that:

You agree not to use our products or website for any unlawful or unauthorised purpose, or to violate any laws in your jurisdiction.

4. Our Right to Refuse Service

We reserve the right to refuse service to anyone, for any reason, at any time. This includes the right to cancel or limit quantities of orders placed by customers, resellers, or distributors.

5. Products and Availability

  • All products are subject to availability and may be limited in quantity.
  • We reserve the right to discontinue or modify any product at any time without notice.
  • Colours and textures of printed textiles may vary slightly due to screen display differences and the nature of printed fabric. We cannot guarantee that your device’s display will accurately reflect the final product.

6. Accuracy of Information

We strive to ensure all information on our website is accurate and up to date. However, we do not guarantee that product descriptions, pricing, or other content is error-free, complete, or current. We reserve the right to correct any errors or omissions at any time without prior notice.

7. Pricing and Payment

  • All prices are listed in GBP (£)
  • Prices are subject to change without notice.
  • Payment must be made in full at the time of purchase using the payment methods available on the site.

8. Orders and Contract Formation

When you place an order, you are making an offer to purchase. A contract is formed only once you receive an order confirmation email from us. We reserve the right to cancel or refuse any order prior to dispatch.

9. Delivery, Risk, and Ownership

  • Delivery times are estimates and not guaranteed.
  • Ownership and risk in the goods pass to you once the goods have been successfully delivered to the address provided and full payment has been received. We are not responsible for loss or damage after delivery has taken place.
  • Delivery is deemed to have taken place when the goods are delivered to the address provided at checkout.

10. Returns and Cancellations

Your rights to cancel, return, or receive a refund are governed by UK consumer law and our Returns Policy, which should be read alongside these Terms.

Please note:

  • Custom-made or personalised items may be exempt from standard cancellation rights.
  • Returned items must be unused and in original condition unless faulty.
  • The return postage is the responsibility of the customer, unless the item(s) is incorrect or faulty.
  • We are unable to accept responsibility for any items lost during return shipping. We will require proof of postage once shipped.

11. Intellectual Property

All content on this website, including but not limited to designs, textile patterns, illustrations, artwork, images, text, logos, and graphics, is the intellectual property of Katie Wootton Design or its licensors and is protected by UK and international copyright laws.

Purchase of any product does not transfer ownership of copyright or intellectual property. You may not copy, reproduce, alter, distribute, resell, license, or commercially exploit any design or artwork without our prior written consent.

Designs may not be reproduced in any form, including but not limited to printing, digital use, resale, or manufacture of derivative works.

12. User Comments and Feedback

If you submit comments, reviews, or feedback:

  • You grant us the right to use, reproduce, and publish such content for marketing or promotional purposes.
  • You agree that your comments will not violate third-party rights or contain unlawful, abusive, or misleading material.

We reserve the right to remove any content we deem inappropriate.

13. Prohibited Uses

You must not use the site:

  • For any unlawful purpose
  • To infringe intellectual property rights
  • To upload malicious code or interfere with website functionality
  • To harass, abuse, insult, or discriminate against others

We reserve the right to terminate your use of the site for violating any prohibited uses.

14. Third-Party Tools and Links

We may provide access to third-party tools or links. These are provided “as is” and “as available” without warranties of any kind. We are not responsible for third-party content, services, or websites.

15. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis. We do not guarantee that:

  • The website will be uninterrupted or error-free
  • Any defects will be corrected
  • The results obtained from using the service will meet your expectations

16. Limitation of Liability

To the fullest extent permitted by law, Katie Wootton Design shall not be liable for any indirect, incidental, or consequential loss arising from your use of the website or products.

Our total liability shall not exceed the amount paid by you for the relevant product.

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any matter that cannot legally be limited.

17. Indemnification

You agree to indemnify and hold harmless Katie Wootton Design from any claim or demand arising out of your breach of these Terms or violation of any law or third-party rights.

18. Termination

We may terminate or suspend your access to the website if you breach these Terms. Obligations and liabilities incurred prior to termination shall survive termination.

19. Entire Agreement

These Terms, together with our policies, constitute the entire agreement between you and us and supersede any prior agreements.

20. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales, and any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

21. Contact Information

For questions about these Terms, please contact:

📧 info@katiewoottondesign.com